At Lanes Group, we are constantly on the lookout for new talent to join our ever-expanding team in a wide range of jobs in the drainage industry. In a vision developed jointly with Thames Water, the Customer Solutions Centre combines new working practices and new digital technologies that are fully-focused on delivering excellent customer service and experience. recruitment@lanesgroup.co.uk Lanes Group plc Customer Solutions Centre 9 Cambridge Avenue Slough SL1 4AY 01753 254001 Our News Feeds Andy's jobs journey reaches fulfilment down in the sewers Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg. This was deliberately done and gave a false impression of the sewage treatment works performance and undermined the operator's self-monitoring process. 400 W. Bonita Avenue. In a vision developed jointly with Thames Water, the Customer Solutions Centre combines new working practices and new digital technologies that are fully-focused on delivering excellent customer service and experience. In accordance to our privacy policy your details will not be shared with anyone outside of the Group. "[47], Conversely, in 2014, Thames Water admitted that it had accidentally over-reported the number of properties at high risk of sewage flooding between 2005 and 2010. Thames Water has a licence to discharge sewage into the watercourse in storm conditions. Thames Water is the UK's largest water and wastewater services company, [1] and supplies 2.6 billion litres (570 million imperial gallons) of drinking water per day, and treats 4.7 billion litres (1,000 million imperial gallons) of wastewater per day. This facility employs a sizeable workforce and industry-leading, state-of-the-art equipment to serve customers in the London area and beyond. The team, now expanded to form our full Lanes Utilities division, was successful, and Lanes has been the sole WNS partner for Thames Water since 2014. Beckton, Birmingham, Bristol, Chertsey, Derby, Kidlington, Iver, Leicester, Leeds, London, Manchester, Mansfield, Middlesbrough, Newcastle, Oxfordshire,Plymouth, Preston, Reading, Rye Meads, Sevenoaks, Sheffield, Slough and West London, Southampton, St. Neots, Stafford, Stoke-on-Trent, Swindon, Thamesmead (Crossness), Wolverhampton, Copyright Lanes Group plc. San Dimas , CA 91766. They are the wastewater solutions provider at the heart of the UK drainage industry. Thames Water. [61], In February 2021, Thames Water was fined 2.3m for a pollution incident in 2016 that caused the death of 1,200 fish. Lanes Grouphas been entrusted with the impressive and equally daunting task of supplying Thames Water's waste water infrastructure with repair and maintenance services. Judge Francis Sheridan stated that the pollution and the preceding events showed 'high negligence' on the part of the company. Head Office17 Parkside Lane,Parkside Industrial Estate,Leeds, LS11 5TD. Lanes Group is the leading waste water utility solutions provider and largest independent drainage specialist in the UK. You can help Wikipedia by expanding it. . [5] Lanes Groups Reline Division takes on some of the most challenging sewer rehabilitation projects in the UK. If you are looking for a more competitive league, choose one with a higher average. Win 50 voucher by taking part in our employee wellness survey. *, Wastewater Network Services for Utilities, Wastewater Services for Regulated Businesses, Wastewater Services for Non-Regulated Businesses. Lanes Director Andy Brierley said: "Being selected as a finalist in the Utility Week Awards is a fantastic achievement for our entire team and reflects the spirit of partnership working we have with colleagues at . Lanes Utilities is responsible for delivering planned and reactive maintenance across Thames Water's 110,000km sewer network on behalf of 15 million wastewater customers. 909-592-2772, View our Tournaments Just some of the areas we regularly recruit for include: Looking for a job? Ashby said: We have a bespoke management course for all front line managers. The Biwater Group incorporates expertise drawn from50+ years | 25,000+ projects | 90+ countries | 30+ companies We partner with governments, companies and communities from across the globe to create holistic solutions that help solve the planets most pressing water and sanitation challenges. [21] In December 2006, the sale of Thames Water's British operation went ahead, with RWE keeping the overseas operations. Efficiency is not a merely abstract concept for Lanes, which relies daily on the smooth running of its fleet of hundreds of vehicles, Ashby said: We have invested in advanced vehicle tracking units which will help our engineers drive smarter through real time feedback on driving behaviours; since implementation we have seen an improvement of 15 percent in our fuel costs., Ashby also noted how the company makes use of its diverse sector coverage to gain a broad competitive advantage. Wed 8:30 am - 5:00 pm. . 11/06/2019; It agreed to a compensation package for customers of 86 million. 9 Cambridge Avenue Lanes Group has joined other contractors on a framework pool to supply the services for three years, with options to extend delivery for up to eight years. [16] What was "shocking and disgraceful" was not just the scale of the pollution, but that it was intentional. San Dimas,CA91766 It is also a leader in it sector in using hybrid vehicles. Currently the largest shareholders are Canadian pensions group OMERS (23%),[9] the Universities Superannuation Scheme, (19.7%)[10] [11] BT Pension Scheme (13%),[12] the Abu Dhabi Investment Authority (9.9%),[13] the China Investment Corporation (8.7%)[14] and the Kuwait Investment Authority (8.5%). *, Planned and reactive drain and sewer unblocking, Sewer rehabilitation, including cured in place pipe lining (CIPP) and tankering, , which sparked significant global interest of the fatberg phenomenon and has now become the subject of an exhibition at the. Its rail division has a major contract with London Underground to provide maintenance and repair services for everything from bridges and structures to vegetation control and coin counters. 17 Parkside Lane, Parkside Industrial Estate, Leeds, LS11 5TD, Lanes Group plc The Water Industry Awards, now in their 15 th year, are organised by Water and Wastewater Treatment magazine and celebrate the biggest achievements in the UK water industry. Biwater provide sustainable treated water solutions that serve communities, help protect the environment, and foster economic development for generations to come. This contract makes the company solely responsible for the waste management of roughly 14 million homes or 25 percent of the UKs population. Working at Lanes can be rewarding and fulfilling, but you dont have to take our word for it - weve asked some our staff to share their stories of what its really like to work here. A wellbeing programme developed by Lanes Group plc is combining cutting-edge digital app technology with professional mental health practitioner support for the first time. The company was listed on the London Stock Exchange and became a constituent of the FTSE 100 Index. Since 2014, Lanes Group has been the sole WNS partner for Thames Water plc. Let us help you understand your options when it comes to changing careers. Another incident of sewage discharge occurred on 7 August 2014. An appeal against Reading Borough Council's rejection of the plan was dismissed by the planning inspector in January 2011. This forward-thinking advanced service model epitomises our thinking on how best to serve our utilities clients. Chaparral Lanes. To help us succeed, we need a range of skills and capabilities. He said: One of the beauties of a diverse customer and business base is that we have a lot of experiences that can be shared within the group; we learn from our experiences and improve through sharing best practice., Lanes Utilities often works with Thames Water to remove sewer fatbergs (great masses of congealed fat and debris) and is now working to educate households and businesses on the correct grease disposal. Accepting New Patients. Accepts Medicaid. As the UK's largest privately-owned drainage contractor, we operate 25 regional offices and depots across the country, offering driver job vacancies and long-term career opportunities for hardworking and enthusiastic professionals dedicated to helping our millions of customers in their time of need. All rights reserved. Thats before the great benefits, personalised training programmes, the highest standards of health and safety and real career opportunities you will get at Lanes Group. [52], Between 14 and 16 August 2011, Thames Water polluted the Faringdon Stream, in Faringdon, Oxfordshire. [50] In February 2010, on appeal, the fine was found to be "manifestly excessive" and was reduced to 50,000. At the Lanes Group, nothing is more important than the health, safety, and welfare of our people and our customers. In March 2017 a judge imposed a record fine of 20.3m on Thames Water after large leaks of untreated sewage, totalling 1.4bn litres, occurred over a number of years. Thames Water, the largest water services company in the country supplies water and wastewater treatment facilities for Greater London, Luton, the Thames Valley, Surrey, Kent and other areas of the UK. [18] The remainder of Thames Water Authority was privatised as Thames Water Utilities Limited. The concreting of huge amounts of London's green spaces causes substantial rainwater run-off into the drainage and sewerage systems which had been expected to soak into the ground. 929686. Despite tankering and alternative routing, the volume of sewage from Heathrow overwhelmed the operations. Since 2014, Lanes Group has been the sole WNS partner for Thames Water plc. [46] In awarding the fine, Judge Francis Sheridan noted the company's "continual failure to report incidents" and "history of non-compliance", saying: "This is a shocking and disgraceful state of affairs. They provide drainage and civil engineering services to companies across the country and has some of the UK's major infrastructure organisations as their clients. . The team was successful, in every sense of the word. It has become the UKs largest user of specialist recycler jet vacuumation tankers, which use less water and fuel In May, Lanes Utilities became the first drainage contractor to deploy acoustic sensing technology to survey sewers, an innovation that promises to make sewers more efficient and reduce pollution. I have to make the fine sufficiently large that [Thames Water] get the message", adding that, "One has to get the message across to the shareholders that the environment is to be treasured and protected, and not poisoned.". Lanes also incentivises its workforce: on top of a competitive salary, employees earn bonuses every time they successfully deliver excellent service, as evidenced by feedback from customers; in additon its top quarter of drivers are entered into a monthly prize draw. Thames Water has annual capital requirements for investments into its infrastructure of around 800m 1bn. Each year, on average, there are 5060 such incidents and a total of 39million cubic metres (1.4billion cubic feet), or 39 million tonnes, is released. The annual interest obligations of the debt stand at around 400m or around 40% of EBITDA. Since May 2016, these services have been managed from a new Customer Solutions Centre, where Lanes Group and Thames Water personnel now work together in integrated regional teams to better support 15 million customers. Finally, and perhaps quite famously, Lanes Group and Thames Water gained worldwide recognition for their work tackling the UKs largest fatbergs. 909-592-2772. [2], In 200607, the company stated that it had reduced its daily loss through leaks by 120million litres (26million imperial gallons) to an average of 695million litres (153million imperial gallons) per day. Thames Water states that no dividends to shareholders were paid in recent years.[when?] Our employees are the heart of Thames Water, and we really look after them. View our Leagues Act 1974 after the death at work of one of its workers. Thames Anglers Conservancy's Robin Vernon said: It will take a decade to repair all the damage done by the sewage spill. [5], In 2013, the firm won a 750 million contract to provide emergency blockage clearance and remedial drainage work to Thames Water in north London and the Thames Valley. It should not be cheaper to offend than to take appropriate precautions. It was one of the first firms in the UK to achieve SO450001:2018 accreditation. Take a look at our latest vacancies. It wasnt long before a specialist team was set up, tasked with winning a substantial wastewater network service (WNS) contract. Ride along with Thames Water + Lanes Group blockage clearing team - March 2022 Founder Will speaks at Advanced Hackspace Symposium - March 2022 Partnership established with Olivia Wireless (+ Vodafone) for telecoms - February 2022 Max Ruggeri joins as Data Analyst - February 2022 Successful testing completed at Tideway - January 2022 Having hundreds of thousands of drainage jobs under its belt, Lanes is perhaps the best placed in its sector to confidently drive positive change in the industry, Ashby said: Lanes really cares; we always want to deliver for our clients and customers and we are not scared of trying things differently.. As Utility key workers, Lanes Group plc is continuing to support the nation throughout the current pandemic on a 24/7 basis. The principal activities of the group are drainage and sewerage repair as Lanes for Drains, trenchless repair of sewers and drains as Lanes Reline[1] and civil engineering for railways, trams and the London Underground as Lanes Group Rail Division. It was fined 300,000 with 61,000 prosecution costs. By clicking subscribe you are giving Lanes Group plc permission to contact you in the future regarding sales, news, offers and more. Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager? Its adoption of app-based technology has not only saved countless paper documents, but also saved time and effort, while enabling the business to remain transparent through the extensive use of photographic images. Learn more about working at Thames Water Building our skills [16] The company also admitted other water pollution and offences in Buckinghamshire and Oxfordshire. [71] The released effluent follows the ebb and flow of the tidal Thames, and can take up to 3 days to exit the Tideway into the Estuary. For example, Lanes Utilities is at the forefront in the UK of using digital app technology to enhance health and safety. [69] Joseph Bazalgette's remediation of the ensuing 1850s Great Stink renewed much of London's sewerage mains infrastructure during the period 1859 to 1865. The team, now expanded to form our full Lanes Utilities division, was successful, and Lanes has been the sole WNS partner for Thames Water since 2014. Find out more about our treated water capabilities and experience by exploring our total solutions offering below: Over 25,000 projects successfully delivered around the globe, Watch an introduction to who we are and what we do, Biwater receives Desalination Company of the Year Distinction Award at the 2021 Global Water Awards, Biwater receives investment from Sustainable Growth Management fund to support rapid growth plans, View a video about Biwater produced for the BBC as part of a UK export series showcasing the best of British businesses operating globally, Biwater offers a range of scalable modular treatment plants covering desalination, water and wastewater treatment. Lanes Group has been entrusted with the impressive and equally daunting task of supplying Thames Waters waste water infrastructure with repair and maintenance services. [58], In January 2016, Thames Water was fined a record 1m for polluting the Grand Union Canal in Hertfordshire between July 2012 and April 2013. The Biwater Group incorporates expertise drawn from. Qtc Medical Group Office Locations. Media related to Lanes for Drains at Wikimedia Commons. At Lanes Group, staff generally work around 40 hours a week, with some 50-hour weeks when night shifts are involved. [8], To date the company exists as the largest UK Waste Water Utility Solutions provider with c.60million in capital asset. Thames Water produces biosolid fertiliser as a by-product from the waste treatment, and supplies this to local farms. According to the organisation, it supplies 2.6 billion litres of drinking water to customers every single day, and treats 4.4 billion litres of wastewater each day. Overview 122 Reviews 195 Jobs 177 Salaries 6 Interviews 8 Benefits 6 Photos + Add a Review Lanes Group Employee Reviews about "thames water" Updated 26 Jan 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 118 of over 122 reviews Sort Popular [76] The third stage is the 25km (16mi) Thames Tideway Tunnel, which was proposed by the Thames Tideway Strategic Study, including Thames Water, as an effective solution to deal with most of the remaining problem. Copyright 2023 Lanes Group plc All Rights Reserved, To receive a response to your enquiry, please tick this box to give us permission to contact you. In 2021, the financial position of Thames Water can be characterised as follows:[27][28] Thames Water generates annual revenues of around 2bn. We're investing a whopping 14 Million in capital assets this year on behalf of Thames Water building additional headroom in our waste water operation. Our employees are the heart of Thames Water, and we really look after them. For more information about the work we do at our Slough utility hub contact us on 0800 316 9800 or fill out our. In February 2014, the River Ash caused flooding in homes in Staines-upon-Thames. Accepting New Patients: Yes. The area covered by Thames Water has a population of 15 million, that comprise 27% of the UK . As of 2013[update], it recovered approximately 18MW (156GWh per year), or 12.5% of its total energy requirements from renewable electricity generated from biogas collected from the sewage. The incident occurred between 21 and 24 April 2016. Slough Joseph Bazalgette's remediation of The Great Stink provided the company with much of London's present Victorian sewerage infrastructure and several listed buildings within its portfolio of sites. Thames Water plc was acquired by the German utility company RWE in 2001. Ashby also noted that Lanes is keen to actively support and develop its staff at all levels, which has enabled members to progress to senior management positions. Our overriding focus is to deliver a quality service for Thames Waters 15 million customers an approach that has seen the water companys wastewater service incentive mechanism (SIM) scores reach record levels. If youre looking for added interest and diversity in your working life, we can give you the chance to work overtime and in a range of different areas of the country. If you have any drainage or wastewater emergencies or enquiries, please contact us on 0800 526 488. [43], In June 2018 regulators made Thames Water pay 65 million to customers among other problems because they failed to fix leaks. The debt consists of a plethora of private and public bonds that are issued by various entities in the corporate structure and which have maturities up until 2060. Such high EBITDA margins are not uncommon for infrastructure businesses, given that they need to re-invest the majority of the EBITDA into the asset base to continue to be able to generate EBITDA.
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