Portland, OR 97218. please call the Transportation Security Administration (TSA) or visit . The Port of Portland complies with and enforces applicable state and federal laws. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. 158 . Is there a duty-free shop at the airport? Use CLEAR for seamless, predictable security right away! Members enter the United States through automatic kiosks at select airports. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. We know some travelers need a little assistance getting on their way. Contact us via email at CustomerService@ColumbusAirports.com. Before sharing sensitive information, make sure youre on a federal government site. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. Terms and Conditions. The official guide to Oregon travel and tourism information. Without advance consent of the parking office, your vehicle is subject to towing at your expense. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. KBFM. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . Port of Portland 7200 NE Airport Way Portland, OR 97218; . For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Portland International Airport (PDX) is open 24 hours, 7 days per week. An official website of the United States government. Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. PDX Parking TSA Coordination Center 205-876-1400 or 205-876-1416. Popular Services from Transportation Security Administration. Pet waste bags and receptacles are provided for your convenience. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? For extra speed and convenience, complete the online application before arriving at PDX. Washington State Department of Transportation. Please contact your Airline for airline information. Contact your airline for opening and closing times. Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. Portland, OR 97218. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. What is the address for Portland International Airport? For more information, contact your airline. Request a TSA official for a speaking engagements. The USO Northwest Center is temporarily closed due to the COVID-19 virus. Yes. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. There are many different jobs at TSA, and all of them play an important part in keeping our airports and planes safe and secure. Travel.State.Gov. Get CLEAR. If you have a question not answered here or througout our website, please contact us with your preferred option below. The airline will offer four nonstop destinations from Portland, including year-round service to Charleston, SC and Tampa, FL, and seasonal summer service to Norfolk, VA and Pittsburgh, PA. TSA screenings are detailed checks that can cause high wait times. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. Play Areas To help manage and mitigate the spread of COVID-19, play areas have been closed. You can pay at the exit booths as you leave the garages or Economy Lot. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. If thats the case, you are welcome to step inside and give them the help they need. Closed Thursday and Weekends: Contact Information: (503) 326-7063 The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. PDX Customer Service. Bangor has some advantages as a smaller airport. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Yes. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. TSA Pre is located between the East and West Security Checkpoints. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. . We are always interested in what you have to say. As you leave the terminal and enter the Short-Term Garage, you can also pay at any of the Quick Pay kiosks located in the tunnels and on the 1st and 4th floors of the parking garage. Media Contact public affairs. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. Learn more. Third party advertisements support hosting, listing verification, updates, and site maintenance. Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Arrivals and Departures TSA screens all checked baggage. . Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. You will be provided an estimated wait time when you call. The FAA issued a ground stop for flights taking off for DFW Airport at 4:09 p.m. that was expected to last until 5:45 p.m. Another ground stop was forecasted for Dallas Love Field. Portland, OR 97218. When do the airline ticket counters open? Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at Does the airport offer curbside check-in? PDX Parking. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. Related Links: www.tsa.com. 3.4 20 reviews. Does the airport offer wireless or high-speed internet connections? You can also email them at TSA-ContactCenter@tsa.dhs.gov. Animal Air Travel Contact Contact Customer Service How can we help you? Please contact your Airline for airline information. It is recommended, not required, that the name on prescription medication label match your boarding pass. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. The airport's lobby is open 24 hours a day, 7 days a week. Eugene, OR 97402. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Can a non-traveler go through security to meet or escort a passenger? The work or tasks must be directly related to the individuals disability. The $78 enrollment application fee covers five years of participation in TSA Pre-Check. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. Exit the terminal near the MAX Light Rail and walk straight ahead to the pet relief area adjacent to police parking. Related Links: 28855 Lockheed Drive. Airlines Serving PDX Check with your airline for any travel documents required for your specific flight. TSA Pre Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. @TSA. 1020. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. Traveling Emotional Support Animals CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Get Directions. Liquids Rule . Be aware that some countries require that passports be valid for six months after your trip ends. However, after you have gone through security, you may purchase food to take on the airplane. Check the status of arriving and departing flights on the FlyPDX website or contact your airline directly. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. Where do I pick-up an animal that was shipped to PDX? 5215. If it does not, expect to explain why to the screening officer. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. Finish enrollment at any CLEAR airport location next time you fly. Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. PDX Customer Service To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Make sure you keep your luggage with you at all times. Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. The Economy Lot is the least expensive parking option at PDX. Active military personnel and retirees and their families are welcome. How do I check-in for my flight and obtain a boarding pass? Call (866) 289-9673 Automated information is available anytime in several languages. The absence of proper identification may result in additional screening and verification of your identity by the TSA at the security checkpoint. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Email Airport Administration You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Baggage policies and fees vary depending on your airline. This will require additional searches, slowing you and other travelers down. TSA Airport Lost and Found Phone Contacts. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. The airline check-in lines may be long during the busy early morning and lunchtime hours. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Gift bags are a good alternative. Due to COVID-19 were limiting the number of people inside the terminal to minimize congestion. Check with your airline regarding mobile check-in requirements and other check-in alternatives. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. To get better oriented, see the Portland Airport Concourse B Map. TDD: 1.800.815.4636. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. What is the least expensive parking at the airport? TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). For advice on how early to arrive at other times of day, consult your airline. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. Contact your airline for questions regarding specific ID requirements for travelers under 18. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? TSA recommends that you arrive at least two hours in advance of your flight time. Getting to Portland International Airport is easy. Check with your airline. Your wheelchair aide will assist you with your luggage. There is ease to get in and out and the rental cars are right onsite. It is advised that you put film in your carry-on baggage, as the checked baggage screening equipment will damage undeveloped film. Call or Text . As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. Express Lanes are typically available during the busiest flight departure periods at the airport. If you are bringing gifts through the airport, we recommend that you leave them unwrapped. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . Where do I catch MAX, the light rail train? If my checked baggage is missing, damaged, or delayed, who can help me? If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. The airline check-in lines may be long during the busy early morning and lunchtime hours. Bike packing boxes may be purchased at local bike shops. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. U.S. Department of State / The Bureau of Consular Affairs Federal government websites often end in .gov or .mil. Be sure to allow additional time for potential lines at the counter. Identification Learn about ID requirements. However, you are encouraged to only carry on medication that is required for your trip. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Contacts. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. The actual appointment took about 10 minutes for both of us. . Security Checkpoint Screening Children 12 and under may leave their shoes on when going through the security checkpoint. What are the rules regarding animals in the terminal? Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. 2023 County Office. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. Attach only identification tags to the outside of your baggage with your name, address and phone number. The indoor pet relief areas are located post-security. Can I bring my pet into the terminal if I'm not traveling? Portland International Airport 7000 NE . As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. Recreational marijuana is not permitted to be transported out of Oregon. Make sure you keep your luggage with you at all times. Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Most international travel requires passengers, regardless of age, to have a valid passport. . To change your reservations, contact your airline or travel agent. Can anyone assist me? TSA Cares assistance is only available for help through the screening checkpoint. We know some travelers need a little assistance getting on their way. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. 7/5/2022. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. A passport and other documentation may be required for your children if they are traveling internationally. The Jetport Terminal Building is Always Open. 3/4/2015. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. These locks are available at PDX and travel stores nationwide. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. Electronic Cigarettes (E-cigarettes), Vaping Devices and Spare Lithium Batteries -The FAA prohibits e-cigarettes and vaping devices in checked luggage due to the fire hazard posed by the lithium batteries used in these devices. Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. There is no charge for wheelchair assistance, but gratuities are appreciated. Your airline can also assist you. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. . 450. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. A passport and additional documentation may be required if you are traveling internationally. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. All Rights Reserved. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). For more information, please contact your airline. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. Apply fora hazardous materials endorsement. When using pet relief areas, animals must remain on a leash. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. PDX Parking. Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . In addition, the TSA Office oversees government contracts with private screening firms in the Multnomah County area. Submit a claim for lost/damaged items or personal injury.
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